Newtobees
New Bee
- Joined
- Aug 11, 2012
- Messages
- 61
- Reaction score
- 0
- Location
- Bradwell, Great Yarmouth
- Hive Type
- 14x12
- Number of Hives
- Going up
I would just like to congratulate Thornes on the excellent custormer service I received today especially knowing how busy they are at present with there sale on. We all seem quick to write it on here if we have had a problem but not so quick to let it be known when they help someone .
Having been contacted and informed today that someone had been having a spend up on my credit card in the sales without me knowing. I relised that i had placed an order with Thornes using the same card which was now cancelled and the order would not be processed. A quick call to Thornes to explain what had happened and to change the credit card number and explain that i am waiting for some oxalic acid to arrive and wanting to treat my hives asap due to it already being the second week in Jan i received an email this afternoon to say my order has been dispatched.
Thank You Thornes.
Happy New Year to all your staff and i hope you have a successful sale
.
Having been contacted and informed today that someone had been having a spend up on my credit card in the sales without me knowing. I relised that i had placed an order with Thornes using the same card which was now cancelled and the order would not be processed. A quick call to Thornes to explain what had happened and to change the credit card number and explain that i am waiting for some oxalic acid to arrive and wanting to treat my hives asap due to it already being the second week in Jan i received an email this afternoon to say my order has been dispatched.
Thank You Thornes.
Happy New Year to all your staff and i hope you have a successful sale
.