- Joined
- Jun 14, 2023
- Messages
- 362
- Reaction score
- 386
- Location
- Surrey, England
- Hive Type
- National
- Number of Hives
- 14
Here's a niche moan for you... the despatch time of some (not all) online beekeeping equipment retailers.
I've experienced 2 or 3 repeat offenders. I'm currently a victim of Thorne. I never learn; I need to stop going back to them. Even when they don't have a sale on, I have to wait days for my order to be despatched.
My current wait is 10 days and counting.
Emailed them about it. They replied saying I obviously hadn't read their site message - they've got a sale on. So I'm to expect a stupidly long delay to my order of a box of 144 x 1lb jars.
Tomorrow, I'll contact them, cancel my order and order from Abelo or another retailer with better customer service.
I've run alot of online retail businesses. We'd ensure more staff to cope with peak demand.
I've had it with Thorne.
Rant over.
Ah! Damn! They're also printing some more jar labels for me - so I'm a tied in customer
I've experienced 2 or 3 repeat offenders. I'm currently a victim of Thorne. I never learn; I need to stop going back to them. Even when they don't have a sale on, I have to wait days for my order to be despatched.
My current wait is 10 days and counting.
Emailed them about it. They replied saying I obviously hadn't read their site message - they've got a sale on. So I'm to expect a stupidly long delay to my order of a box of 144 x 1lb jars.
Tomorrow, I'll contact them, cancel my order and order from Abelo or another retailer with better customer service.
I've run alot of online retail businesses. We'd ensure more staff to cope with peak demand.
I've had it with Thorne.
Rant over.
Ah! Damn! They're also printing some more jar labels for me - so I'm a tied in customer