I have the 12 frame one ! It is a nightmare!
I have also learned the hard way !
The reason for the large amount of wasted honey is down to bad design of the drum!
the convex base is fitted to the interior of the drum cylinder,
Welded on the outside ! However at 4 locations other components are welded onto the base , these welds penetrate to the inside creating 4 dams .
Tilting the extractor doesn’t drain to the honey valve , leaving the very deep V at the base full of honey !
Over Winter I am looking at an easy way to remove the cage without compromising the 4 year guarantee!