May Snore Apiaries order correction

[TryingToLetThemBee]

Has anyone else had trouble getting packing errors corrected in orders from May Snore Apiaries, or am I just very unlucky? The amount involved is trivial, but a key bit of kit, so it is a little frustrating and I am wondering whether to avoid them in future.

 

[Roola]

I've always had good service from them, maybe a one off?

 

[prana vallabha]

i have also had very good customer service wtih them , just a phone call and all has always been put right ....i am sure they will put it right .

 

[Beesand]

Always found them very pleasant and helpful, never had a problem, delivery times have always been really quick too.

 

[TryingToLetThemBee]

Thanks yes, it's great kit too. I'll put it to a one-off.

 

[TryingToLetThemBee]

Sorted with a call to/from Jonathan. Long story, and a case of a bit of left hand / right hand their end but no problem in the end.

Sorry to bump the thread; wanted to edit, but time had expired.

 

[GlenJ]

not overwhelmed with the response I had to a gentle criticism of something supplied. Enough to make me disappointed and cautious about what I might order in the future.

 

[steve1958]

I have always found them to be very good.