My efficiency is similar to yours. The usage reading is 8500hour of which only 5 % is using the additional heat facility. This is higher than it should be, but we had an intermittent problem last winter which cut out the compressor several times, this resulted in the 2/3 of the 9kw heater being used. I installed the ground loops which consists of 5 200m lengths of pipe in 100 m trenches. Did not use the slinky method of installation, pipe down one side of the trench and back up the other side.
System bought from Ice Energy, most work done by me except final commissioning by Ice Energy, so as to make it eligible for the RHI payment.
The house is a converted Victorian Cow shed some 3000 sq ft, "L" shaped (long and narrow), so not the most thermal efficient. Our electricity bill is £1600/year includes, lighting cooking etc. I estimated our oil consumption would have been in the order of 3000 -4000l/yr, (heating is on all day).
If I was installing again I would use Rads in the bedrooms, and underfoor in the bathrooms and living rooms. (In the lounge the rads would be too large as the room is big with a vaulted roof and 3 outside walls.