Co-op as a bank

[alanf]

We have closed Co-op accounts as the internet banking is a disaster.

Some of the reports include that the Coop as part of the deal are taking a clone of the Lloyds account management software. The intention is to move Coop customers onto that too eventually. Presumably they are aware their current offering is below par and this is their way of upgrading on the cheap. Can't say I've seen the existing Coop version but the Lloyds version is usable and does OK in comparative surveys.

RBS/Ulster bank is probably the one to avoid if you are wary of software trouble.

 

[Hombre]

The relative sizes of the businesses seem to suggest that sort of move is probably a good one. Scaling up an existing system and incorporating alien records is always going to cause strains. Interesting times for the IT systems bods at Coop and an opportunity for the Lloyds guys and gals to move with the software perhaps.