Abelo extractor problem?

[Poly Hive]

I bought this last week: Electric 12 Frame Radial Extractor 240V/12V - Welcome to Abelo's Beekeeping Supplies When I ran it empty is wasa very smooth and virtually silent. When using it to extract there is a clicking noise that keeps pace with the speed increases and decreases. Seems odd that it has gone from silent to making a noise. Any thoughts?

 

[RJC]

I've noticed the same issue with mine, which I've had for a year. It seemed to get worse as I extracted this years spring crop. I don't have an answer, but am planning to get the screwdriver out to have a look before I use it again.

 

[Murox]

Phone them up and have a chat , they are usually very obliging.

 

[Poly Hive]

I emailed them yesterday but yet to get a reply.

 

[Gilberdyke John]

I emailed them yesterday but yet to get a reply.

I called in to buy some frames and foundation on Monday. They were all working flat out. You might be better telephoning and having a chat with Damien.

 

[jenkinsbrynmair]

usually hear that when a lug on one of the frames which isn't sitting quite right is hitting something else.

 

[user 819]

Yep, check any frame hasn't moved, check the upper most lug is clear of top covers

 

[RJC]

That's not the cause of my clicking; it's a mechanical click, not a tap as the drum rotates and it remained after a reload of frames. Do let me know if you get a reply please Polyhive.

 

[Codford]

I bought this last week: Electric 12 Frame Radial Extractor 240V/12V - Welcome to Abelo's Beekeeping Supplies When I ran it empty is wasa very smooth and virtually silent. When using it to extract there is a clicking noise that keeps pace with the speed increases and decreases. Seems odd that it has gone from silent to making a noise. Any thoughts?

I have the same model, now in its second year. Last week it started developing exactly the same clicking noise. It seems to be coming from the drive part of the motor. Please let me know what Abelo say!

 

[RJC]

I bought this last week: Electric 12 Frame Radial Extractor 240V/12V - Welcome to Abelo's Beekeeping Supplies When I ran it empty is wasa very smooth and virtually silent. When using it to extract there is a clicking noise that keeps pace with the speed increases and decreases. Seems odd that it has gone from silent to making a noise. Any thoughts?

HI Polyhive - did you get an answer to this at all? I've had a look at mine and no obvious external cause.

 

[Gilberdyke John]

That's not the cause of my clicking; it's a mechanical click, not a tap as the drum rotates and it remained after a reload of frames. Do let me know if you get a reply please Polyhive.

I'm not familiar with the type of motor used but I would hazard a guess it's a unit with a reduction gearbox. Possibly chip or loose particle amongst the gears? If it was an old unit I'd be stripping it down and checking with a fine tooth comb. Obviously a relatively new unit should be under warranty.

 

[Poly Hive]

I was asked to take the cover off and take videos which were sent over to Poland. The bottom line was that I was informed a new motor was on its way, and a tracking number and said unit arrived the next day. No they didn't want the old one back so I have a spare even if a bit dodgy. I haver extracted since and it was perfect. I have given them a very positive google review as good service deserves it. When all goes well it's all good but when it goes wrong is when the true colours appear. Abelo were excellent.

PH