- Joined
- Sep 23, 2010
- Messages
- 4,727
- Reaction score
- 4,858
- Location
- North London, West Essex and Surrey
- Hive Type
- National
- Number of Hives
- 70
Always best to check before buying.insured service (which I had assumed I was paying for
Always best to check before buying.insured service (which I had assumed I was paying for
RM Special Delivery, which is the only one that guarantees by 1pm the next day is automatically covered up to £750.The site only gives one option which I was told was a Guaranteed by 1.00 next day service. If the seller doesnt take out an insured service (which I had assumed I was paying for) then they need to cover the the loss themselves and not expect the buyer to just pay for a product that either doesnt arrive or is faulty in someway (dead bees). I found the attitude to have a complete disregard for any customer service once an issue had been raised.
I called royal mail and was told that the contents were not covered as the extra was not paid, The supplier said they cant insure them, I thought the same as you but it appears not.RM Special Delivery, which is the only one that guarantees by 1pm the next day is automatically covered up to £750.
I was very polite and just informed them of what happened, but the response was shocking and a complete stone wall lack of any help and it was implied that I was lying, I was expecting the postal service to cover it but was told they dont cover bees and they made the mistake so there is nothing they would do.We take a slightly different approach. We ship Royal Mail guaranteed by 1p next day as do many others (uninsured)
If a customer notifies us of a DOA on the day of arrival and can prove the cage has not been openend, then as a matter of goodwill we would send an FOC replacement. This is not an obligation on our part (re our T's & C's) and is largely driven by the attitude of the customer to the issue. If they are ****** and demanding or we get the impression they a trying it on, they will be met with a brick wall and no FOC replacement will be offered.
So, be nice in your interactions with your supplier, you might be surprised how helpfull they can be.
I’ve purchased queens in the past from breeders without bother in the post but can see how all these issues could come about.Writing as a supplier of queens, I can tell you there are multiple factors that are completely out of our control once the queen leaves us and is passed to the carrier which leaves the queens vulnerable.
We would rather not ship during spells of very hot weather, however we have customers who insist they need a queen pronto (they just can't wait a few days). Doing this can be detrimental, softening fondant and causing stress from overheating.
Not to mention the fact that postmen often ignore large red lables telling them to keep the package out of the heat and sun.... have you seen how postmen ofter put the next few deliveries on the passenger seat or dashboard in bright sunshine ?
Very often queens are delivered and pushed through the letter box into a glass porch, they cook ! I've also had them delivered into a post box at the end of a driveway and left in the sun all day.
So, you can see that DOA's very often arn't the fault of the supplier but intermediaries or the recipient themselves.
It also depends on the local drones. If everybody around is on the same page it’s easier.So i’m sure my next statement will open a huge can of worms but beekeepers should all be able to raise their own queens, locally adapted and breed from your best will be just as good as any purchased, probably better!
if honey is your thing then surely select from your best producers.It also depends on the local drones. If everybody around is on the same page it’s easier.
I was talking to a lady in my local BKA recently. She has six hives. She was really pleased with three supers of honey she got between them this year.
not much point if you are surrounded by crap dronesif honey is your thing then surely select from your best producers.
Of course but she has none to select from. They are all useless.if honey is your thing then surely select from your best producers.
And so it goes round, if the majority of beekeepers were trying to improve their bees and only breeding from the best, the drones would also improve. I realise it’s an idealistic view!not much point if you are surrounded by crap drones
One of my nicest and strongest hives has produced loads of drones this year, second year queen and never shown any signs of swarming.One reason why I allow my strong producers to produce as many drones as possible , to improve the gene pull in the locality. More often then not going foundationless with some frames or replacing old comb with foundationless frames ends up usally with Drone comb being drawn.
Early drone production doesn't mean swarming as I often have heard , lack of laying space or nectar storage space is more of an issue then excess drones.
The majority of beekeepers haven’t even heard of this forum. If they had and participated then a crusade might have a chance.And so it goes round, if the majority of beekeepers were trying to improve their bees and only breeding from the best, the drones would also improve. I realise it’s an idealistic view!
Sorry, just caught up with this thread. Not sure what P means, as 'F0 doesn't exist'. And why does asking for one make you a 'contemptible person'?F0 doesn't exist it's P. As soon as you ask for a f0 they know you are a b**end.
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