You can see this even in this country.............clearing honey in a dearth, and you get sticky marks on the boxes, or they think there are gaps to gain entry but they actually cannot get through, hence the volume of bees builds up and they fall to the ground.
Frenzied robbing can be an issue but usually it is initiated by some fault of the beekeeper (not saying negligence, it might just be normal operations that set it off.you do not know a frenzy is going to start until it does.)
A few ways to deal with it. Each depend on it being the right time for that move.
1. Feed all the other colonies. Do not feed the robbing target until a little later ( like a couple of hours, not days or weeks).
2. Seal with tape all joints in the target hive, not forgetting around the crown board, to deny any access.
3. reduce the entrance of the target colony to one or two bee ways.
4. This one is counterintuitive. Open EVERY colony in the apiary. Makes them too busy looking after thier own to go out and rob others. Best done right away at the start if it is suspected to be a big robbing day.
5. Do not leave supers of honey, brood combs with stores, or wet supers anywhere the robbers can gain easy access.
Once this starts up it can be hard to stop, and best to seal things up and go away. The heightened defensiveness that the colonies will be displaying whilst such a thing is happening beside them makes bee working at the time of robbing a pretty unpleasant experience. Fortunately it is relatively rare for us except at heather stripping time in September, when it is a fairly constant threat on warm days. Heather honey, being relatively aromatic, seems to set it off quicker than blossom type honey, but it can happen with both.
Suspect the womans colony may have been vulnerable. As most experienced beekeepers will know the weak and the failing are from time to time found robbed out in the field. Bees are not the nice ethical 'touchy feely' beasts that some like to think. They will rob at the slightest opportunity....the easier the meal the better.........and exploit weakness where they find it during dearths. Give them a nice nectar flow or a good feed and they will not even take from wet supers in the open on the truck.
Bees showing a keen interest in the boxes on the truck when we turn up at a site is the first sign of no, or inadequate, flow.