B&Q

[MillMeadow]

I received an email from B&Q this morning detailing the honey extraction equipment that they stock.

Have they only just started selling this or did I just miss it in the past?

The prices quoted for the extractors don't seem much less than those available by ordering directly.

Do you think this is a good or a bad thing?

https://www.diy.com/animal-pet-care/bird-wildlife-supplies/beekeeping/honey-making-equipment.cat

 

[JamezF]

Looks like they don't really have it in stock at all and they're just fronting for a drop-shipper. Could be that someone relatively high up in the management chain just decided that they needed to sell bee-keeping gear for some reason. Perhaps (s)he had heard that it was an upcoming thing.

James

 

[MillMeadow]

Looks like they don't really have it in stock at all and they're just fronting for a drop-shipper. Could be that someone relatively high up in the management chain just decided that they needed to sell bee-keeping gear for some reason. Perhaps (s)he had heard that it was an upcoming thing.

James

Thanks James, that was broadly my thinking having recognised the photo's and specs were pretty much copy and pasted.

Kind of surprised that they are not offering some basic hive starter kits as well in that case.

I would broadly welcome more competition on price in general than these offer. Curious as to what the returns policy would be and whether it at least had the advantage of greater security, with it being from a retailer with a physical prescence.

 

[Roger.Wilco]

they're just fronting for a drop-shipper

In the product listings - B&Q actually states who they are fronting. For example:

Honey Settling Tank 20 Litre with Double Strainers​

Sold & shipped by Far East Direct UK Ltd
Available online only and not stocked in B&Q stores

Far East Direct UK Ltd​

Far East Direct UK lTd
VAT number: GB938105817

Registered address​

Unit One Johnsland
Edworthys Concrete
Bow
EX17 6HG
United Kingdom
This seller ships from United Kingdom

Curious as to what the returns policy would be and whether it at least had the advantage of greater security, with it being from a retailer with a physical prescence.

Seems not much different to eBay or similar. You have to "agree" with the 3rd party vendor first.

Products purchased from verified sellers​

Products bought from B&Q verified sellers are labelled “sold and shipped by B&Q verified sellers” on diy.com and on your order confirmation email. To arrange a convenient return of a product that is sold by a B&Q verified seller, Customers should arrange this directly with the Verified Seller. To do this, use the 'Contact Seller' link in the email relating to your order or your diy.com account. Some items bought from a B&Q verified seller are difficult to return at a B&Q store and should be sent directly to the Seller, these include:

• Products (including packaging) that are larger than 100 x 70 x 60cm
• Products weighing more than 30kg
• Products containing lithium, glass, or ceramics
• Products containing liquid or chemicals

When returning to a B&Q store, it is important to bring your product packaged ready for shipping. The store colleague will label your package and arrange the return of the product to the B&Q verified seller. You’ll need your order confirmation or sales advice and your original payment method. A refund will be issued once your return has been validated. Please note that products bought from B&Q verified sellers cannot be exchanged in B&Q stores.

Faulty products​

If a product you purchase is faulty, you may be offered a repair, exchange or refund as appropriate in accordance with your consumer rights.

...​

Products bought from B&Q verified sellers​

• For products bought from B&Q verified sellers: contact the seller directly using the ‘Contact Seller’ link in the email relating to your order or by calling us on 0333 014 3098 to discuss your options.
• If you agree with the Verified Seller to return a faulty product via a B&Q store, it is important to bring your product packaged ready for shipping to the Verified Seller. The store colleague will label your package and arrange the return of the faulty product to the Verified Seller. You’ll need your order confirmation and your original payment method, and your refund will be issued within 14 days.

YOUR STATUTORY RIGHTS ARE NOT AFFECTED

 

[RonM]

They are also on eBay as feduk selling some beekeeping bits amongst other things. I have bought from them without any quality or delivery issues!

 

[JamezF]

They are also on eBay as feduk selling some beekeeping bits amongst other things. I have bought from them without any quality or delivery issues!

And also appear to trade/have traded under the names "Easibee" and "Actiasbee" and have associated brands that suggest to me that they just buy certain ranges of stuff from (probably) China that they can easily drop-ship.

They do however say on their website that they are "completely dedicated to your total satisfaction", so I shall be phoning them tomorrow to ask why the hell they haven't delivered my free Ferrari 246GTS

James

 

[roche]

I am not allowed to go to b and q on symbols orders, as I can never find anything worth buying, or of sufficient quality to buy,even if it purports to be what I need. I come back in a foul temper, kick the dog, and swear never to go there again. Unfortunately optimism occasionally outweighs experience, and I try again, only to be disappointed...