If you go to the shop I think you might get an idea of why orders would not be despatched quickly.
I picked up a couple of roofs, brood chambers, OMFs and frames and all of them seemed to be in different buildings so each needed a separate journey to locate. Half the business (including the shop) seems to operate out of what was probably a row of terraced cottages and the other half is in a modern warehouse building on the other side of the road.
I've yet to properly check the quality of the clearance items but they look very good to me.
Not worried, I know it will get here eventually. When we lived in Gloucestershire we had a deli and bought honey from Maisemoor's to sell. It meant a visit to what looked like a brick built garden shed painted white...with a few beeswax candles on the shelf. Funny I used to be terrified of being stung - even though I wanted to keep bees. Odd world.