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The address of his local trading standards office is:- Essex County Coundil Trading Standards 2 Beaufort Road Dukes Park Industrial Estate Chelmsford Essex CM2 6PS

We have, today, written to our William outlining our complaints and sent a copy to his local trading standards. Can I suggest everyone else who has a complaint does the same - hopefully Trading Standards will then recognise the problem and have a little word with him.

Yes, we have contacted the National Bee Unit and I believe the Bee Inspector may be paying a visit. I also noticed that he has an Olive Oil import business too at that address. No wonder he has no time to sort the bees out! But it still worries me that he is teaching new beekeepers (according...

Well his mother told us that the experienced beekeeper was Scottish, had a heart attack abroad and is now in the Glasgow Royal Infirmary! We were also told the story that he would phone just as the bees were bursting out of the nuc and needed hiving. We got 2/3 actual frames of bees having...

Interesting comment about the 500 made up frames. That costs doesn't it? And he wasn't one of the people staggering away from the Thornes' stand at Stoneleigh with a sack barrow full of cheap frames as you might have expected from a new start up. Actually, from the state of the frames our bees...

Probably worse things in the world than a black eye Toby, my husband is emailing the Bee Inspector as we speak! The mention of AFB less than 10 miles away from WPFB has really focused our minds!

Thanks for your support everyone. We feel really quite dispirited today - we've always found beekeepers and suppliers, in general, a really nice, friendly bunch and I think this is the worst experience we have had. But aside from the appalling customer care (or lack of) - it's the disease...

I am going to post our experiences with this 'business' as a salutory warning to others. We thought we would give a new guy a chance. We spoke to William last November and he said the right things and so, foolishly, we ordered a colony of bees. What we actually wanted was an overwintered nuc...